(4.3 / 5)1776+ Ratings

BT Business Direct Reviews

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Overall Rating

4.3
14 Reviews
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About BT Business Direct

Business Direct, available at businessdirect.bt.com, is a one-stop shop for all your IT and computing needs. They offer a wide range of products and services, including IT hardware, servers, networking equipment, and licensing. They also provide a full range of services for all your IT requirements.

Their product offerings include desktop PCs, laptops, tablets, storage components, networking solutions, printers, scanners, projection and displays, and even cables, power & adaptors. They also offer solutions for hybrid working and education technology.

In addition to products, they offer a variety of business services. These services aim to support businesses in the digital world, helping them to be more productive, collaborative, and efficient. They also provide support for the public sector, offering technology that can make a difference in healthcare and education.

Business Direct stocks every item of IT, computing, and networking equipment, as well as all the associated installation and support services that a business needs to run smoothly. They cater for all your IT needs and provide everything from a single laptop, to complete IT solutions including design, supply, deployment, and ongoing management.

They have top-tier accreditation from world-leading technology vendors, offering expert advice. They are ready to help you deploy solutions based on all these technologies and more. They have strong strategic relationships with the world’s best vendors, backed by technical accreditations and prestigious partner statuses.

For the best value-for-money on computing and networking essentials for your business, you can put your trust in Business Direct. They aim to be the one stop shop for all your IT & computing hardware, software & support services.

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BT Business Direct Customer Reviews (14)

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Ann Brown
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Feb 23, 2023
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Feb 23, 2023
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Feb 21, 2023
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Feb 19, 2023

BT Business Direct Customer’s Q&A

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BT Business Direct FAQs

FAQ

About businessdirect.bt.com Prices and Cost?

BusinessDirect.bt.com offers a wide range of IT products and services. They provide everything from a single laptop to complete IT solutions including design, supply, deployment, and ongoing management. They have top-tier accreditation from world-leading technology vendors and offer expert advice. Some of the product categories they offer include Desktop PCs, Laptops and tablets, Monitors, Headsets and headphones, Conferencing, Access points, Keyboards and mice, Cables, power and adaptors, Memory, Smartphones, Servers, and Software. They also offer IT services and can help you spread the cost of your IT equipment, making budgeting simple. They find the right leasing option to suit your business, moving IT costs from CAPEX to OPEX. For the best value-for-money on computing and networking essentials for your business, you can put your trust in Business Direct. However, specific prices for individual products or services are not provided in the search results. Therefore, for detailed pricing, it would be best to visit the website directly or contact their customer service.

FAQ

About businessdirect.bt.com Popular Products and Services?

Business Direct, available at businessdirect.bt.com, offers a wide range of IT products and services. They provide everything from a single laptop to complete IT solutions including design, supply, deployment, and ongoing management. They have top-tier accreditation from world-leading technology vendors and offer expert advice. Their product categories include Desktop PCs, Laptops and tablets, Monitors, Headsets and headphones, Conferencing, Access points, Keyboards and mice, Cables, power and adaptors, Memory, Smartphones, Servers, and Software. They also offer solutions from key technology partners like Microsoft, Microsoft Surface, Cisco, and Jabra. They have a diverse range of products in their inventory, with access to over a million SKUs. Some of the popular products include the Urban Armor Gear Rugged Case for iPad Pro 11-in, StarTech.com Fiber Breakout Cable 10m MPO / MTP to LC, Logitech PTZ Pro 2 Video Conferencing Camera, Kingston SSDNow A400 240GB SATA 6Gb/s SSD, Kyocera ECOSYS P2235dw A4 Mono Laser Printer, Microsoft Dock / Docking Station for Surface Pro 4 & Surface, and NetGear A6100-100PES AC600 WiFi USB Mini Adapter 802.11. They also offer a wide range of storage solutions, making it easy for you to find the right components for you. They have a vast range of IT products available from all the world’s leading technology brands. They have strong strategic relationships with the world’s best vendors, backed by technical accreditations and prestigious partner statuses. From laptops and desktop computers to storage components and networking solutions they’ve got you covered. They also offer a wide range of cables from leading brands. They are ready to help you deploy solutions based on all these technologies and more.

FAQ

About businessdirect.bt.com Payment Method?

At Business Direct, it's easy to settle your invoices. You can pay online using a credit or debit card anytime, 24 hours a day, 7 days a week. Alternatively, you can choose to pay by BACS and cheque. To pay online, visit the website and log into your account. Once logged in, click on 'View and pay outstanding invoices'. Select the invoice you want to pay by ticking the checkbox next to the invoice number and click the 'Proceed to payment' button. You can pay more than one invoice at a time. Confirm the invoices you want to pay, enter a reference, and click 'Proceed to payment'. At the next step, you can either select a previously used card or add a new one. Finally, you will receive confirmation that your payment has been successful. An email will also be sent to confirm the payment. If you encounter any difficulties, please contact customer services. If you would like to make a payment via BACS or Chaps, please contact the credit management team.

FAQ

How do I contact businessdirect.bt.com customer service?

You can contact the customer service of businessdirect.bt.com through the following methods:

  • For Customer Service, you can email at btbweb@bt.com.
  • For Business sales, you can email at btbd.sales@bt.com.
  • For Public Sector sales, you can email at Btbd.publicsector@bt.com.
  • You can also call them at 0800 032 4362 from Monday to Friday between 08:30-17:00.

If you have a dedicated IT Specialist, you can contact them using their direct phone number, or by email. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com.

For Government, Education and Health Sector Sales, you can email at btbd.publicsector@bt.com. For Unified Communications Specialists, you can email at unified.communication.devices@bt.com. For Payments and Billing Card payments, you can email at bt.business.direct.cm@bt.com. For Billing Enquiries, you can email at btbdenquiries@bt.com.

Please note that these are the contact details available as of my last update in 2021, and they may have changed. It's always a good idea to check the official website for the most current information..

FAQ

What should I do if there is a wrong quantity of packages or damage to packages/boxes on delivery?

If there is a wrong quantity of packages or damage to packages/boxes, you should notify BT Business Direct on the day of delivery.
FAQ

Can I choose next day delivery?

Yes, you can choose next-day delivery, BT Business Direct will try to ship your order on the same day.
FAQ

Is standard delivery free?

Yes, standard delivery is free for orders below £83.33. Orders above that amount are charged either £5.87 or £11.23 depending on the weight.
FAQ

What is BT Business Direct’s standard delivery time for an order?

BT Business Direct’s standard delivery time for an order is 1-3 working days.

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